Fadehost Minecraft Servers (“Fadehost”) agrees to furnish services to the Subscriber, subject to the following (“Terms of Service”).
Fadehost, the company here after referred to as, (“Fadehost”), (“Us”), (“We”) and The Client, (“Customer”), (“Client”) and (“You”).
Use of Fadehost Service constitutes acceptance and agreement to AUP (“Acceptable Use Policy”) and ToS (“Terms of Service”).
All provisions of this contract are subject to change from time to time at the discretion of Fadehost. Subscriber understands that change to the ToS by Fadehost shall not be grounds for early contract termination or non-payment.
Servers are eligible for refunds within 48 hours of the creation of the server in our database, this point is not marked by the time at which your initial payment is processed and may differ by several hours or days. Refunds cannot be requested without probable cause; In addition to this non-monthly terms are non-refundable.
To terminate your services you must cancel any PayPal subscriptions and cancel your server via our billing area. As Fadehost does not have access to clients PayPal account we cannot and will not be responsible for unintended payments made from using the automatic payment subscription service.
Fadehost, under no circumstances, shall be held liable for any data loss, disruption of information, or distribution of information including that of unauthorized access to our server systems or any other loss of data. Fadehost shall not be held liable for any disruption, delay, or disconnection of services for any period of time.
Any support requests required for products from Fadehost shall be submitted through the account system via tickets or email. Any other form of contact other than the predetermined ticket or email system is not guaranteed a proper answer from an official representative.
Fadehost cannot guarantee that all promotion codes will work all of the time.
Fadehost retains the right to seek and consult with any appropriate authorities that may need to be involved in the event of an issue arising whether it is through violation of this policy or any other illegal occurrence requiring involvement of law-enforcement agencies.
Fadehost regards any communication between parties as confidential, upon distribution of any communication, unless prior approval is in place, we will take action to the full extent of the law. By purchasing a server from Fadehost you permit us to modify your server, this includes, but is not limited to, changing plugins, updating server software and other tasks related to running a Minecraft server.
Any verbal or written threats to compromise our server systems or any other equipment owned by Fadehost will be taken seriously and will result in further investigation and possible lawsuits. Upon cancellation of payments to Fadehost your server will be suspended unless prior arrangements are made. Files will be kept as long as possible after termination or suspension however the guaranteed amount of time is unspecified. Fadehost retains the sole right to stop, start, and modify your server.
If we find your server using any sort of system to bypass limits put on your server such as RAM amount or disk space your server is subject to being terminated without refund.
Additionally we reserve all rights to terminate your server or service upon any violation of these terms or any other basis if deemed needed.
Reselling of our service without permission is prohibited. You are encouraged to use the affiliate program instead.
Our email system is only used to send out registration information and invoices to our customers. We also send a notification to the user each time a reply was made to their support ticket. We will also notify users of important changes relating to their account such as pricing updates or service termination. We do not use the email system for anything else. We do not allow sending spam with the mention of our name.
Last updated: April 3, 2022